Legal Document

17777 bat Privacy Policy

Protecting your personal information is a priority for us. This policy describes how 17777 bat collects, stores, and uses your information.

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Legal Document
Available in Bengali

Effective Date:  This privacy policy has been last updated and is effective from the current date. Continued use of the site will be considered as your acceptance of the latest version of this policy.

01

Introduction and Scope

17777 bat is an online entertainment platform providing casino games and sports betting services for users in Bangladesh. This privacy policy explains how information about you is handled when you use our website https://17777-bat.cam, create an account, or use any of our services.

This policy applies to all 17777 bat services — whether accessed through a web browser or a mobile app. Please read this policy carefully before using the site. Together with our Terms and Conditions, this policy governs the legal relationship between you and 17777 bat.

This platform is for individuals aged 21 and above only. By registering, you confirm that you meet this age requirement.

02

Types of Information Collected

17777 bat may collect the following categories of information:

2.1 Personal Identification Information

  • Full name and date of birth
  • Email address and mobile number
  • National ID or passport number (for identity verification)
  • Residential address

2.2 Financial Information

  • bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
  • Details of deposit and withdrawal transactions
  • Account balance and wallet history

2.3 Technical and Usage Information

  • IP address and device identifier
  • Browser type and operating system
  • Time spent on the site and pages viewed
  • Game play history and betting patterns

2.4 Communication Information

  • Messages sent via live chat and email
  • Support requests and complaint details
  • Survey and feedback form information
03

How Information Is Collected

17777 bat collects information in the following ways:

3.1 Information Provided Directly

You provide information directly when you create an account, verify your identity, make a deposit, or contact customer support. This information is provided voluntarily and is necessary for delivering the service.

3.2 Automatically Collected Information

Certain technical information is collected automatically as you browse the site. This includes log files, cookies, web beacons, and similar technologies. This information is used to improve the performance of the platform.

3.3 Information Received from Third Parties

Some information may be received through identity verification service providers or payment processors — only where applicable.

04

Purpose of Using Information

17777 bat uses the information collected from you for the following purposes:

  • Creating and managing accounts and ensuring identity verification
  • Processing deposit and withdrawal transactions
  • Running game and betting services without interruption
  • Providing customer support through 24/7 live chat and email
  • Preventing fraud and unauthorised access
  • Managing bonuses and promotions properly
  • Allocating VIP programme benefits correctly
  • Analysing and improving platform performance
  • Implementing responsible gaming policies
  • Meeting legal obligations

17777 bat does not use your information beyond the purposes stated above. We are committed to ensuring responsible gaming — please read our Responsible Gaming page for details.

05

Information Storage and Security

17777 bat follows industry-standard security measures to protect your information. All sensitive data is transmitted using SSL (Secure Socket Layer) encryption technology.

5.1 Technical Safeguards

  • 256-bit SSL encryption used in all data transmissions
  • Information stored in encrypted form on secure servers
  • Firewall and anti-malware protection
  • Regular security audits and vulnerability testing

5.2 Organisational Safeguards

  • Only authorised staff have access to your information
  • Staff are trained on maintaining confidentiality
  • Defined procedures are followed in the event of a data breach

5.3 Data Retention Period

Information is retained for as long as your account is active and as required to meet legal obligations. Even after an account is closed, financial transaction records are kept for a specified period in accordance with applicable regulations.

06

Sharing Information with Third Parties

17777 bat does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

6.1 Service Providers

Trusted third-party services are used for payment processing (bKash, Nagad, Rocket, Upay), identity verification, technology infrastructure, and customer support. These organisations receive only the information necessary to provide their specific services and are bound by confidentiality agreements.

6.2 Legal Obligations

17777 bat may disclose information when required to do so by court order, government directive, or other lawful requirements.

6.3 Fraud Prevention

Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activities.

6.4 Business Restructuring

In the event of a business merger, acquisition, or restructuring, information may be transferred to the new entity, but the standards of this privacy policy will continue to be maintained.

07

Cookie Policy

The 17777 bat website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the site recognise you on your next visit.

7.1 Types of Cookies

  • Essential Cookies: Required for login sessions, security, and basic functionality — the site cannot function properly without these.
  • Functionality Cookies: Remember your preferences, language settings, and login information.
  • Analytics Cookies: Used to understand which parts of the site are used most — this information is analysed in completely anonymous form.

7.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may mean that some features of the site do not work properly.

08

Your Rights

As a user of 17777 bat, you have the following rights over your own information:

8.1 Right of Access

You may request from us at any time a copy of what information we hold about you. This request can be made by email and will be responded to within a reasonable time.

8.2 Right to Correction

If any information held in your account is incorrect or incomplete, contact us to have it corrected. You can also update general information yourself through account settings.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, financial transaction records and information required to be retained by law may fall outside this request.

8.4 Right to Restrict Processing

In some circumstances you may request a temporary restriction on the processing of your information, such as while a verification is pending.

8.5 Right to Complain

If you have any concerns about the handling of your information, please contact us directly in the first instance. Contact details are available on our About Us page.

09

Protection of Minors

17777 bat strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect information from minors.

Age verification steps are taken at the time of account registration. If a minor has registered by mistake and we become aware of this, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their child is using this site, please contact our support team immediately.

10

Policy Changes

17777 bat may periodically revise this privacy policy as needed. Users will be informed of significant changes via a notice on the site or by email.

Continued use of the site after a policy change will indicate that you have agreed to the revised policy. It is therefore recommended that you revisit this page regularly.

Alongside this policy, our other legal documents — such as the Terms and Conditions and the Responsible Gaming guidelines — form part of the same institutional framework.

11

Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.

Contact Methods

Live Chat
24/7 direct support — click the chat button at the bottom right of the site
Response Time
Live chat 7 days a week, 24 hours a day; email as soon as possible